imSME
Architecting a National SME Financing Platform
Summary
A one-stop platform for financial assistance provides a comprehensive suite of services to meet diverse financial needs. It typically includes features like budgeting tools, loan options, investment advice, credit score monitoring, and access to financial education resources. By centralizing these services, users can easily manage their finances and seek assistance.
CGC Malaysia Berhad
Receiving Party
Contributions
UI/UX
Year
2024
Website & Responsive
Type
Challenge
The main challenges in redesigning the UI/UX for imSME included accommodating diverse user needs, simplifying complex financial information, ensuring accessibility, creating a responsive design, integrating user feedback, and optimizing performance.
Solution
The redesign of the UI/UX for imSME successfully enhanced user engagement, simplified navigation, improved accessibility, and streamlined the loan application process, resulting in a more intuitive and efficient user experience.
Wireframe: Desktop
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Dashboard ↗
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Login ↗
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Upload Docs ↗
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Review before Submit ↗
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Compare Products ↗
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Compare Products ↗
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Application ↗
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Calculator ↗
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Calculator ↗
Wireframe: Mobile
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Compare ↗
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Edit Listing ↗
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Compare: Selected ↗
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Edit Listing: Search ↗
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Filter ↗
Design: Desktop
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Home ↗
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Register ↗
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Filter & Sort ↗
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Compare ↗
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Calculator ↗
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Branch Selection ↗
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Upload Docs ↗
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Matched Products ↗
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About ↗
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Products Listing ↗
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News ↗
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Financing Info ↗
Design: Mobile
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Home ↗
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Menu ↗
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Calculator ↗
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Register ↗
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Products Listing ↗
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Application ↗
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Compare ↗
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Edit Listing ↗
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Save as Draft ↗
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Branch Locator ↗
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Products Listing ↗
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Eligibility ↗
Back Office: Desktop
(their preferences)
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To-Do Pages ↗
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Dashboard ↗
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Applications ↗
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Simulator ↗
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Simulator ↗
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Credit Info ↗
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MyKNP ↗
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Case Assignment ↗
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Calendar ↗
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Gallery ↗
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Cases ↗
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Case Re-assignment ↗
Back Office: Mobile
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Dashboard ↗
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Applications ↗
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Credit Info ↗
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Acceptance ↗
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Filter ↗
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Applicant Details ↗
UI Issues for The FE Team
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Highlights ↗
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Highlights ↗
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Highlights ↗
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Components ↗
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Design System ↗
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Design System ↗
Intro
Her name is iDA, the iconic chatbot of imSME. She has been created specifically to answer all the enquiries from the first-time users before the human support are getting in.
Highlights
iDA is very useful as she helped on providing all the pre-answers according to the enquiries from the users. She could also able to collect all personal information upfront so that this is good for the human support to understands them better.
iDA: Chatbot
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Main Screen ↗
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Chat Screen ↗
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FAQ ↗
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Highlights Window ↗
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Chat Window ↗
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FAQ Window ↗
Graphics
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Banner ↗
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Banner ↗
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Banner ↗
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Social Post ↗
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Social Post ↗
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Social Post ↗
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Social Post ↗
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Social Post ↗
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Social Post ↗
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Social Post ↗
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Social Post ↗
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Social Post ↗
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on Facebook ↗
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on Instagram ↗
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Banner ↗
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Banner ↗
imSME 2.0
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Products Listing ↗
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Products Listing ↗
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Applications ↗
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Applications ↗
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Filter ↗
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Filter ↗
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Case Re-assignment ↗
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Case Re-assignment ↗
